At Technotron Infosys Pvt. Ltd., we value and respect the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or make payments through our payment gateway for our customized or SaaS-based software solutions.
By using our services and interacting with our website, you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you register for our services or make a payment, we may collect your name, email address, phone number, billing address, payment details, and other information required to process transactions.
- Payment Information: Payments are processed securely via our payment gateway. We do not store any sensitive payment information such as credit card numbers. Payment data is handled directly by the payment processor, which follows strict security protocols.
- Usage Data: We may collect information about how you access and use our website and services, such as your IP address, browser type, operating system, and browsing activity, to help us improve the user experience.
- Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to track activity on our website and store certain information to enhance user experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving services: To process payments, deliver software updates, and enhance the functionality of our SaaS-based solutions.
- Customer support: To respond to your inquiries, resolve issues, and provide support.
- Marketing communications: We may use your contact information to send you updates about our products, services, or promotions. You can opt out of marketing emails at any time.
- Payment Processing: To process and complete payments, we share the necessary details with our third-party payment gateway provider, who will handle the payment securely.
3. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
- With payment processors: We work with trusted third-party payment gateways to process transactions. These third parties may have access to your payment information for the purpose of completing the payment.
- With service providers: We may share your data with trusted third-party vendors, service providers, or partners who help us run our website, services, or marketing efforts. These third parties are obligated to maintain the confidentiality and security of your data.
- Legal Compliance: We may disclose your information to comply with legal obligations, prevent fraud, enforce our policies, or protect our rights or the rights of others.
4. Data Security
We take the security of your personal information seriously. We employ industry-standard security measures, including encryption, secure payment gateways, and access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct or update your personal data if it is inaccurate.
- Deletion: You can request the deletion of your personal data, subject to certain conditions.
- Objection and Restriction: You can object to or restrict certain processing of your data, including for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these external websites, and we recommend you review their privacy policies before sharing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:
Technotron Infosys Pvt. Ltd.
Email: info@technotroninfosys.com
Phone: 033-35974225
